1. Who we are
These terms are between you and Chronomation LLP ("Chronomation", "we", "us", "our"), a limited liability partnership registered in India.
- LLPIN: ACY-7023
- Registered address: B1 402 Ashok Towers, Marol Military Road, Andheri East, Mumbai 400059
- Contact: [email protected]
2. What these terms cover
These terms govern your use of:
- The chronomation.ai marketing site, and
- The Chronos Auto WhatsApp assistant when it replies to you on a business's number.
The Chronos Auto operator dashboard, used by our business clients to monitor and pause their own AI, is governed separately by the SaaS agreement signed at the start of that engagement. The privacy practices for both surfaces are covered in our Privacy Policy.
3. The 14-day MVP promise
If you engage us to build software, here is what the promise means in practice:
- You see your software working in 14 days from the day work starts.
- If it is not right on day 14, you pay nothing — the engagement ends and you walk away with no balance due.
- If it is right, fees are split 50% on your yes (acceptance) and 50% on delivery.
The promise is per engagement and is scoped in a short written acknowledgment ("the brief") that we both sign before work starts. The brief names what "working" means for that project — the specific behaviour, surface, and acceptance criteria. The promise applies only to that scope; later changes are handled as new work.
4. What we ship and what we do not
We ship: bespoke software built to the scope agreed in the brief — typically a WhatsApp assistant, an internal tool, or a small SaaS surface.
We do not ship:
- Ongoing maintenance, monitoring, or support, unless separately contracted on a monthly retainer.
- Third-party API credit (Anthropic, Meta, Twilio, OpenAI, etc.) — you fund your own usage on your own accounts.
- Hardware, devices, or physical infrastructure.
5. Your obligations
- Provide an accurate brief of what you want built and the problem it solves.
- Provide access — credentials, API keys, sample data, sandbox accounts — for the systems we are integrating with.
- Respond to questions within 24 hours on weekdays during the 14-day build window. Slow responses extend the clock by the equivalent.
- Do not use what we build to break the law, harass anyone, or violate a third-party platform's terms.
6. Intellectual property
On full payment, you own the deliverables built specifically for you under the brief. We retain ownership of any pre-existing tools, libraries, or internal frameworks that we use to deliver the work, and grant you a non-exclusive licence to keep using them as embedded in your deliverable.
We retain the right to reference the project anonymously — industry plus capability, no names, no logos, no screenshots that identify you — in our marketing and case studies. If you would rather we did not, tell us in writing before the project starts (an email is fine) and we will not.
7. Confidentiality
Both ways. We will not disclose your confidential information to third parties except as needed to deliver the work, and you will not disclose ours. We are happy to sign a separate NDA on request, at no charge — just ask.
8. No warranty of fitness for purpose; limitation of liability
The software is delivered as demonstrated. Beyond the specific behaviour we have shown and that you have accepted, we make no warranty that it will be fit for any other purpose, free of all defects, or compatible with every future change in third-party platforms, browsers, or APIs.
To the maximum extent permitted by law, our total aggregate liability to you under or in connection with these terms — whether in contract, tort, or otherwise — is capped at the fees actually paid by you to us for the engagement giving rise to the claim. Neither party is liable for indirect, consequential, or special damages, or for loss of profits or data. Nothing in these terms limits any liability that cannot be limited by law.
9. Disputes and governing law
These terms are governed by the laws of India. The courts of Mumbai have exclusive jurisdiction over any dispute, subject to either side's right to seek interim relief in another competent court.
Before any formal escalation, both sides agree to make a good-faith effort to resolve the dispute — typically a 15-minute call followed by a written summary. Most things get sorted there.
10. Changes to these terms
We may update this page from time to time. Check the "Last updated" date at the top. For material changes, we will post a 30-day notice on chronomation.ai/about before the update takes effect. Continued use of the site or the assistant after a change means you accept the revised terms.
11. Contact
Questions about these terms, or about an engagement covered by them, go to:
- Email: [email protected]
- Postal: B1 402 Ashok Towers, Marol Military Road, Andheri East, Mumbai 400059